Scott & Stapleton
Leigh On Sea, Leigh on Sea, SS9
1.6/5, 8 reviews
25% recommended
67% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction



Property Features

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“Used this agency to let a property. As soon as ......”

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Aug 01,2016
Minithumbup
By: 'notahappycustomer'
Aug 01,2016
7 people found
this helpful
Used this agency to let a property. As soon as we had shown interest in the property, all customer service and assistance went out the window. Absolutely shocking communication - do not respond to emails, have to chase several times to get the simplest of responses. Allowed us to move into the property with it being filthy (not just dirty, there was old food from previous habitants, toilet seats were thick with dirt). Even though we had been told that the property was cleaned to a good standard this was not the case. When we asked them why they could not give us a heads up so we could sort it being cleaned they said there wasn't enough time to warn us. We had to hire our own professional cleaner to come in and have been told that we will not be reimbursed for this. No remorse or even attempt to help us with anything. Would NEVER use this company again.
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Opening Hours
Address

Scott & Stapleton
42 Broadway
Leigh on Sea
Essex
SS9 1AJ
01702 471 155

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 0% £0 £0
Lettings 100% 50% £900 £2,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 2 5 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
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“Many thanks go to Scott and Stapleton, and in......”

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Feb 17,2023
Minithumbup
Adele
By: 'Talktalk'
Feb 17,2023
0 people found
this helpful
Many thanks go to Scott and Stapleton, and in particular Adele Moore, for the kind, efficient and prompt way any minor issues have been dealt with. I have been very happy in my rented property and am only moving to downsize from a house to ...
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“Bad experience from start to finish...”

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Sep 06,2022
Minithumbdown
By: 'Lloyd'
Sep 06,2022
2 people found
this helpful
Bad experience from start to finish during a 12 month tenancy managed by Scott and Stapleton. Made to feel like a convict rather than a tenant. I rented for 8 years throughout London and have always had good relationships with agencies, being fair and reasonable from both ...
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“AVOID AVOID AVOID!!!!!!...”

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Jul 04,2021
Minithumbdown
By: 'Alan'
Jul 04,2021
1 people found
this helpful
Appalling estate agents DO NOT USE! Currently in the process of seeking legal advise against Scott & Stapleton so not able to fully explain my experience with them (as soon as my issues are resolved I will be sharing this at every available opportunity!)...
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“Care much more about landlord than renters. F......”

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Jan 30,2021
Minithumbdown
By: 'Heather'
Jan 30,2021
0 people found
this helpful
Care much more about landlord than renters. For example, we had to wait almost a month without hot water for a shower before it was fixed, whereas when the landlord demanded the entire garden 100% perfect (in winter with nothing but a broken lawnmower and broken ...
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“Rented a property for 18 months.Moved in and......”

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Jul 27,2020
Minithumbdown
By: 'Teresa'
Jul 27,2020
0 people found
this helpful
Rented a property for 18 months. Moved in and removed previous tenants'rubbish; made good previous tenants' holes in walls etc. Issues reported were ignored and works not carried out to remedy them and then the agents tried to withhold deposit for the issues. Had to fight ...
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“I am a landlord who will never again let a ......”

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Nov 29,2017
Minithumbdown
By: 'Never'
Nov 29,2017
4 people found
this helpful
I am a landlord who will never again let a property through Scott and Stapleton. As a fully managed client you don't get that, they don't do what they say they do. Customer service is very poor and they don't answer complaints....
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“Well we have rented a property from them we pay ......”

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Nov 03,2017
Minithumbdown
By: 'Mugged'
Nov 03,2017
3 people found
this helpful
Well we have rented a property from them we pay over £2000 per month they have treated us appallingly, works they have promised to do haven't been done, they don't provide any relevant information or keep you informed totally appalling. Rude arrogant staff!. Treat you like ...
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Comment on agent fees
I don’t know their fees but I can assure you they don’t do any work for they get paid.
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“Used this agency to let a property. As soon as ......”

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Aug 01,2016
Minithumbup
By: 'notahappycustomer'
Aug 01,2016
7 people found
this helpful
Used this agency to let a property. As soon as we had shown interest in the property, all customer service and assistance went out the window. Absolutely shocking communication - do not respond to emails, have to chase several times to get the simplest of ...
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Scott & Stapleton, Leigh on Sea SS9 1AJ



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