Disgraceful service, we were under pressure from agents to move in as soon as possible and were promised that flat would be fully refurbished. As a result on a day of move there were still contractors finishing the work, no water pressure in shower, window doesn't close, whole flat smells paint. Gas certificate was not presented before move in.
Agency were nable to provide information about which electric meter out of 4 in a hallway belongs to a property, no proper inventory has been done.
I really regret using this agency, flat would have a lot of potential if refurbished and managed propertly.