Having been a tenant with Roger Samuels for 7 years now, I have nothing but praise. They are accessible, friendly and universally helpful. As with all properties there are inevitably things that go wrong, washing machines that break or vacuum cleaners that needs replacing. In my experience, these kinds of issues were dealt with quickly and professionally.
I would highly recommend Roger Samuels to anyone looking for a dependable and trustworthy agent in the West Hampstead area.