Chester Place
Chester, CH1
3.2/5, 6 reviews
50% recommended
50% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2024 allAgents People Awards


“Myself and 2 others rented a property from Chester Place back ......”

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Mar 06,2012
Minithumbdown
Mark
By: 'RVilla'
Mar 06,2012
2 people found
this helpful
Myself and 2 others rented a property from Chester Place back in January 2011. It was on a 6 month basis which we then continued month by month until February 2012. When the date of us leaving the property was due to arrive, Mark from Chester Place came round to view the property to make sure everything was in check and in a good condition. He told us everything was fine and there were no issues. However when his partner viewed the property (after we had left) she told us that there was work that needed to be done. Without consulting us to the work that needed to be done, they and the landlord went a head and completed all this work. At an extravegant cost, nearly £200 for a gardener!!!!!! Which we later discovered was a close friend of the landlord who had done a few odd jobs around the house for us in the past......so not actually a gardener.

After 4 weeks of disputing the issue they ended up taking over £400 of our deposit off us when we were originally informed by the agent that the property was in a good condition. The whole experience has lost all my faith in letting a property and I will never ever rent again. This comapny should not be trusted as they seem to just want to fleece customers and make a tidy little profit for themselves.
What agent could do to change your mind?
Be more trustworthy and truthful with your tennants. They went back on their word and succombed to the pressure of the landlord when they knew the property was fine.
Attached Filesnbsp;
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Opening Hours
Address

Chester Place
15 Castle Street
Chester
Cheshire
CH1 2DS
01244 458776

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 50% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 0 1 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

“Great Service - Highly recommended...”

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Nov 28,2018
Minithumbup
By: 'Shane'
Nov 28,2018
0 people found
this helpful
Chester Place looked after our property for over a year when we relocated down south. Mark and the team were friendly, helpful and professional throughout. They made managing the letting from a long distance really straight forward....
read full review
Comment on agent fees
Fair and reasonable.
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“Highly Recommended...”

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Jun 14,2018
Minithumbup
Zoe
By: 'James'
Jun 14,2018
0 people found
this helpful
I have known Zoia for almost 17 years and I have known Mark for 9 years and over that time they have both helped and advising me with renting out the several properties that I own. They have been a pleasure to work with, being dependable, honest, ...
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Comment on agent fees
Good
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“Nine Years of Excellent Service....”

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Mar 20,2018
Minithumbup
Zoe
By: 'Anthony'
Mar 20,2018
0 people found
this helpful
Moved to France in 2009 and let the apartment we owned in Mold through Zoe at Chester Place. Tenants have changed over the years but we have never, ever had a non payment of rent. We have now decided to sell the property and Zoe could ...
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Comment on agent fees
Fees correct.
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“They really need to learn how to give good customer ......”

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May 13,2015
Minithumbdown
Zoe
By: 'Sophie'
May 13,2015
2 people found
this helpful
They really need to learn how to give good customer service, as I have been emailing them about a property a few times and have not once had a reply, so today I called the office and a woman answered, who did not give me ...
read full review
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“Do not deal with this estate agent! There's plenty of ......”

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Jan 09,2013
Minithumbdown
By: 'Woolfy'
Jan 09,2013
3 people found
this helpful
Do not deal with this estate agent! There's plenty of decent estate agents in Chester,Chester Place Lettings, small operation, their websites an absolute joke mentions a friendly service, looking out for your needs, what a load of rubbish. A duo of cowboys out to ...
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Was this helpful? Yes
By: Garry Flanagan
Jan 01, 2015
View all comments (2)
What does Google's search engine have to do with being a good letting agency? Anyone can pay someone to set-up your meta data correctly. I've worked in a letting agency before and it's true that they work not for the tenant but for the landlord. I'm looking at a few of Chester Place's properties, so I hope that the above review is just a disgruntled tenant (which agencies have to deal with all the time). ...

“Myself and 2 others rented a property from Chester Place back ......”

Share on :
Mar 06,2012
Minithumbdown
Mark
By: 'RVilla'
Mar 06,2012
2 people found
this helpful
Myself and 2 others rented a property from Chester Place back in January 2011. It was on a 6 month basis which we then continued month by month until February 2012. When the date of us leaving the property was due to arrive, Mark from Chester Place came round ...
read full review
What agent could do to change your mind?
Be more trustworthy and truthful with your tennants. They went back on their word and succombed to the pressure of the landlord when they knew the property was fine.
Attached Filesnbsp;
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Chester Place, Chester CH1 2DS



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