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Mar 03,2012
By: 'Micktoberfest'
Mar 03,2012
347 people found
this helpful
David St James are a very poor lettings agents who are clueless, unprofessional and very dumb - in particular the MD! I was unfortunate enough to have dealings with they last year when they tried a number of the same tricks on me as they have with the many people below who have place genuine reviews. Luckily after seeking legal advice and doing some research on the company I was able to apply enough pressure on the MD there to refund my deposit in full. I would encourage anyone who has been scammed by this two bit agency to seek legal advice if DSJ are not forthcoming in returning monies for any reason. They are rapidly becoming a well known conning agency within the East London area amongst other estate agents and landlords which can only be a good thing. Avoid at all costs and do everything in your power to seek justice. They are clueless!
Was this helpful? Yes
By: Customer Services
Apr 30, 2012
We are sorry to read of your disappointment in our service. We want to look into the matter to investigate this further. If you could be forward your comlaint to our customer service department ( we assure you this will be looked into in detail.

Whilst we pride ourselves on caring for our customers at all stages of a tenancy, it's clear you are unhappy and that truly does matter to us. If we fell short we want to know about it and ensure it never happens again. And if possible we want to try and remedy the problem with you.

Please be assured that all customers are important to us: we do review feedback from both tenants and landlords alike. And we wish to reassure you that we do not adopt an approach of 'money matters first.' We look forward to hearing from you.

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David St James

447 Roman Road Bow Tower Hamlets, London
Greater London
E3 5LX

0208 980 8172

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