67% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Aug 01,2016
Aug 01,2016
0
people found
this helpful
this helpful
Selling your home is not something that you 'look forward to doing' but when you have honest,helpful staff like Julie and Emma it really makes the process easier...they are definetly the reason I will be using Rook Matthews again and I recommend them constantly!
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Latest Reviews
1st Aug 2016
reviewed by 'Tracey'
1st Aug 2016
reviewed by 'Lynsey'
27th Jul 2016
reviewed by 'Craig'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 100% | £235,000 | £235,000 |
| Lettings | 0% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 1 |
Areas covered
- NE11
- NE16
- NE17
- NE21
- NE39
- NE40
- NE42
- NE43
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Images & Videos
Jun 11,2018
Jun 11,2018
1
people found
this helpful
this helpful
Not proactive; photos were so bad we had to hire a professional photographer; phone usually went onto answerphone which must put off potential viewers. After 6 months with just 1 viewing we switched to Property Rung and sold in 1 week for the full asking price. Property Rung ...
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Jul 05, 2018
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(1)
Not Proactive was my experience with this company too. Avoid! ...
Aug 01,2016
Aug 01,2016
0
people found
this helpful
this helpful
Selling your home is not something that you 'look forward to doing' but when you have honest,helpful staff like Julie and Emma it really makes the process easier...they are definetly the reason I will be using Rook Matthews again and I recommend them ...
read full review
read full review
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Aug 01,2016
Aug 01,2016
0
people found
this helpful
this helpful
As a first time buyer I was unsure of where to start and what the important questions were I needed to ask and Julie was really helpful and kept me informed throughout the whole buying process. She was highly professional and was always easy to ...
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Comment on agent fees
Good
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Jul 27,2016
Jul 27,2016
0
people found
this helpful
this helpful
Having had little or no success using alternate agents in selling one of my properties i decided to commission RMS. The valuation was undertaken by Elspeth who was acting as branch manager at the time with the general day to day management being undertaken by ...
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Comment on agent fees
Good.
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Emma
(1)
Victoria
Matthew
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please contact the branch for details.
Last updated at 2:30 PM 18/01/2022 by
