We were having an awful time trying to find a new property to rent and feeling that we were wasting our time with estate agents who clearly hadn't listened to the criteria we had given them. Countless times we were taken to properties which were completely unsuited to what we said we were looking for.
Then I came across an ad through Bushells and spoke to Samantha Richardson, who not only listened to my requirements but also struck up an effortless genuine rapport with us. The first property we viewed with her we instantly fell in love with and Samantha was very efficient in making sure that the wheels were set in motion with the relevant documents etc.
Samantha has been instrumental in our move and replying to every query as promptly as possible, and really taking the stress out of the situation.