“We initially saw Katie when we started house-hunting and she ......”
5 Star Review
Jul 25,2016
By:
'Sarah'
Jul 25,2016
Branch: Leeds, Mortgages -1 Feast Field
Services: They arranged our mortgage
Would you recommend?: Yes
Postcode: LS5
Branch: Leeds, Mortgages -1 Feast Field
They arranged our mortgage
Postcode: LS5
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We initially saw Katie when we started house-hunting and she provided us with a clear overview of the process of buying our first house and applying for the mortgage that would suit our circumstances the best. As first time buyers that first meeting was invaluable and allowed us to plan our finances more effectively. Once we found our house more than 6 months later, Katie was a real support when the sale went to best and final offers and applied for our mortgage quickly when our offer was accepted.
Katie went above and beyond to help and advise us when there were difficulties along the way, and we felt totally supported throughout the whole process.
Emma was really reliable in passing on information to us quickly and was prompt to respond to all our queries too. We felt confident that our information was being communicated to our lender rapidly to ensure our application was dealt with without delay.
Overall, we found the service from both Katie and Emma to be friendly, professional and supportive. As first-timers we had a lot of questions and we didn't always know what to expect but Katie and Emma made the process much easier to manage.
We would highly recommend both Katie and Emma to anyone, particularly first time buyers.
Comment on agent fees
We were happy to pay fees to obtain comprehensive mortgage advice and whilst other advisors might have been cheaper we felt that the service we received was value for money.
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