Blackwood, NP12
3/5, 6 reviews
33% recommended
50% lettings valuation accuracy
33% lettings fee satisfaction



Property Features

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2024 allAgents People Awards


“Waste of time and liars. Maintenance team sent an unsuitable ......”

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Jul 21,2016
Minithumbdown
By: 'Mark'
Jul 21,2016
6 people found
this helpful
Waste of time and liars. Maintenance team sent an unsuitable imcompentant contractor to carry out work which wasn't completed to building regs. Even though I raised concerns the day the work was being carried out they continued to pay the contractor. After a whole year of chasing and being told "we'll look in to it" & "I will call you back with the information", they finally admitted they had paid him immediately after the work had been carried out and "due to the length of time it was now my problem to take up with their contractor directly".
Refused to give details of anyone senior I could talk to regarding the issue. They have now left me with another £3k to spend to correct the work.

BEWARE, don't believe what you are being told by them. I had bare face lies told to me throughout a 12 month period!

There are other agents that are much cheaper and offer a much better, more honest service.
Comment on agent fees
Since talking to other agents it appears their fees are very high for no reason at all.
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Opening Hours
Address

Peter Alan
131 High Street
Blackwood
Cardiff County
NP12 1AB
01495 231199

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 50% 33% £380 £700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 0 1 1 0 0 2 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Ryan and Laurie...”

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Mar 25,2021
Minithumbdown
Laurie
By: 'Rebecca'
Mar 25,2021
0 people found
this helpful
Ryan and Laurie in the Blackwood branch have been really supportive all the way through. Bit of a hiccup regarding the offer stage but was sorted swiftly. Hoping the support and friendly atmosphere will continue through the purchase. Rebecca...
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“Highly recommend Peter Alan Rentals, very pro......”

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Jan 29,2021
Minithumbup
Rhys
By: 'Gaynor'
Jan 29,2021
0 people found
this helpful
Highly recommend Peter Alan Rentals, very professional, friendly and really has helped us all the way while letting our property, I couldn’t have done it without them . A massive Thank you to Rhys who is an amazing Agent , fabulous at his job 100%, and to ...
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“Excellent service...”

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Mar 25,2019
Minithumbup
Ryan
By: 'Nichola'
Mar 25,2019
0 people found
this helpful
Absolutely fantastic service from Ryan & Lauren at the Blackwood office. Very professional and helpful with the sale of my Dads property. Thanks Nichola...
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Good
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“Piss poor service from the get go !!!cowboys...”

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Sep 25,2018
Minithumbdown
Liz
By: 'Muggins'
Sep 25,2018
3 people found
this helpful
Really poor service from start to begining failed to mention addidtional fees to renew contract. Gave me false advice on property maintance by the lld . Too them 7 months to take down the peter alan sign from the house. No bulbs blinds or curtains in property. ...
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Comment on agent fees
Poor they charge £150 upfront per person only offer a 6 month tenancy at first then charge you £100 admin fee to renew for another 6 months then charge another £100 to renew..... one big cash cow
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“Waste of time and liars. Maintenance team sent an unsuitable ......”

Share on :
Jul 21,2016
Minithumbdown
By: 'Mark'
Jul 21,2016
6 people found
this helpful
Waste of time and liars. Maintenance team sent an unsuitable imcompentant contractor to carry out work which wasn't completed to building regs. Even though I raised concerns the day the work was being carried out they continued to pay the contractor. After a whole year ...
read full review
Comment on agent fees
Since talking to other agents it appears their fees are very high for no reason at all.
Was this helpful? Yes

“Disgusting, shocking, appalling, ridiculous, horrendous, unforgivable, crap and poor. Bought ......”

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Oct 10,2014
Minithumbdown
By: 'Under'
Oct 10,2014
3 people found
this helpful
Disgusting, shocking, appalling, ridiculous, horrendous, unforgivable, crap and poor. Bought a house from them, it was like trying to get blood from a stone. Avoid. Unless you use the manager....
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What agent could do to change your mind?
Crap
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Ok
Was this helpful? Yes
By: Peter Alan
Oct 10, 2014
View all comments (1)
Hi, we're really sorry that you feel this way. If you would like to email to [email protected] with your contact details we will look into this further for you. Many thanks ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Peter Alan, Blackwood NP12 1AB



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