Brockenhurst Estates
Harrow, HA1
2.1/5, 17 reviews
28% recommended
0% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2024 allAgents People Awards


“The girl agent showed me the two bedrooms flat was ......”

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Jul 19,2016
Minithumbdown
By: 'Fox'
Jul 19,2016
4 people found
this helpful
The girl agent showed me the two bedrooms flat was known nothing about the flat and she said if you want to know anything call to the manager .HELPLESS.
The manager was rude very very very bad service .we are dealing a 4 hundred thousand pounds flat not a bar of chocolate. Horrible
Was this helpful? Yes
By: Birju
Jan 20, 2021
Dear Fox,

We are writing with regards the review you posted in 2016.

We are making a kind request that this be removed as the current entity/ownership/team is different from when you commented since late 2017.

We look forward to your positive response.

Thanking you

Brockenhurst Team

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Opening Hours
Address

Brockenhurst Estates
2 Central Parade, Station Road
Harrow
Greater London
HA1 2TW
020 8357 4000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £425,000 £425,000
Lettings 100% 50% £1,150 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 2 5 8 0 0 0 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA TPOS Lettings TPOS
Latest Properties

No Properties

“If I could give 0 stars I would. Simply awful......”

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Jan 14,2024
Minithumbdown
Birju
By: 'Maria'
Jan 14,2024
2 people found
this helpful
If I could give 0 stars I would. Simply awful from beginning to end. As Landlord they managed 2 properties for me. They never inspected despite requests and allowed the Tenant to do major damage to the property. Didn't do a check out so the tenant stole ...
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“Professional criminals and needs to be shut down.......”

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Dec 20,2023
Minithumbdown
Fiona
By: 'Aimee'
Dec 20,2023
4 people found
this helpful
Very poor business and needs to be shut down. Real estate agent Birju is a complete crook. We were tenants and had multiple issues with the deposit, the rental property and the communication with Birju in particular was torturous. Please avoid if you can you ...
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“Brockenhurst Estates is BROCKEN! Literally ......”

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Sep 17,2021
Minithumbdown
James
By: 'Birju'
Sep 17,2021
3 people found
this helpful
Brockenhurst Estates is BROCKEN! Literally They are the worst in the business my friend got very frustrated the property that they gave him wast way to expensive and he got leeches…. Brockenhurst estates threaten there customers to write good reviews about them. The house was ...
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“Great service from agent from the outset. Big......”

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Aug 04,2021
Minithumbup
James
By: 'Concy'
Aug 04,2021
1 people found
this helpful
Great service from agent from the outset. Big thank you to James and the team for all the help during the tenancy....
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“I am a tenent of Brockenhurst estate for last 2 years...”

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Feb 05,2021
Minithumbup
Birju
By: 'Aditya'
Feb 05,2021
1 people found
this helpful
I am a tenent of Brockenhurst estate for last 1.8 years. Birju Panchamati is my property manager since April 2019. He came across to me a very professional, dedicated, honest individual who understand his customer needs and requirements. Whenever i use to call him for any issue ...
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“I had an overall quite good experience with t......”

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Mar 04,2020
Minithumbup
Birju
By: 'Iuliana'
Mar 04,2020
1 people found
this helpful
I had an overall quite good experience with the agency and the agent that supported me in finding an apartment to rent. The agent was really supportive, and offered to help me with issues that were not for him to handle, and this was really ...
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“We recently rented a flat thru dis agency but we ......”

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Feb 06,2018
Minithumbup
Birju
By: 'Melicia'
Feb 06,2018
1 people found
this helpful
We recently rented a flat thru dis agency but we got little stuck in viewing sml confusion between the properties but staff was very helpful n cooperative specially Mr.Birju n Ms.Anca. Well handled !!!really appreciate his work..thanks a lot guys...👍🏼👍🏼👍🏼...
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Comment on agent fees
??????
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“Really very unpleasant experience with Broeknhurst agency. These guys are ......”

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Nov 07,2016
Minithumbdown
Asha
By: 'Broken'
Nov 07,2016
8 people found
this helpful
Really very unpleasant experience with Broeknhurst agency. These guys are very unprofessional and really difficult to deal with. Do not return calls and reply to the emails. You need to chase them up for work get done. I am getting full deposit back still for ...
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Comment on agent fees
Not worth paying admission fees , and no service in return. Also, charge for the exit fee in the beginning because they know the tenant will get frustrated with their behaviour.
Was this helpful? Yes
By: RAKESH RAITHATHA
Jan 20, 2021
View all comments (1)
Dear Broken We are writing with regards the review you posted in 2016. We are making a kind request that this be removed as the current entity/ownership/team is different from when you commented since late 2017. We look forward to your positive response. Thanking you Brockenhurst Team ...

“DO NOT DEAL WITH THESE GUYS!THIS IS THE WORST ......”

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Nov 04,2016
Minithumbdown
By: 'Matan'
Nov 04,2016
4 people found
this helpful
DO NOT DEAL WITH THESE GUYS! THIS IS THE WORST AGENCY I EVER DEALT WITH (I NEVER HAD ANY ISSUES IN THE PAST). They do not return calls or e-mails. They just do not care about tenants. I wont write my whole story because its ...
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“The girl agent showed me the two bedrooms flat was ......”

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Jul 19,2016
Minithumbdown
By: 'Fox'
Jul 19,2016
4 people found
this helpful
The girl agent showed me the two bedrooms flat was known nothing about the flat and she said if you want to know anything call to the manager .HELPLESS. The manager was rude very very very bad service .we are dealing a 4 hundred thousand pounds ...
read full review
Was this helpful? Yes
By: Birju
Jan 20, 2021
View all comments (1)
Dear Fox, We are writing with regards the review you posted in 2016. We are making a kind request that this be removed as the current entity/ownership/team is different from when you commented since late 2017. We look forward to your positive response. Thanking you Brockenhurst Team ...

“Hi, couple of learning while dealing with the this agent:......”

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Jan 14,2015
Minithumbdown
By: 'Dj'
Jan 14,2015
4 people found
this helpful
Hi, couple of learning while dealing with the this agent: a. do not pay any advance or deposit unless you signed paper work b. very poor client service and have no accountability....
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What agent could do to change your mind?
Hi, couple of learning while dealing with the this agent: a. do not pay any advance or deposit unless you signed paper work b. very poor client service and have no accountability.
Attached Filesnbsp;
Comment on agent fees
Poor
Was this helpful? Yes
By: Birju
Jan 20, 2021
View all comments (2)
Dear Dj, We are writing with regards the review you posted in 2015. We are making a kind request that this be removed as the current entity/ownership/team is different from when you commented since 2015. We look forward to your positive response. Thanking you Brockenhurst Team ...

“Beware! Brockenhurst estate agents on station rd. Harrow. Worst estate ......”

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May 06,2014
Minithumbdown
By: 'A'
May 06,2014
4 people found
this helpful
Beware! Brockenhurst estate agents on station rd. Harrow. Worst estate agents. Let my flat out through them. Tennets messed up the place. Left without paying 2 months rent. 2nd time rakesh (the owner) convinced me to rent through him again. Similar thing happened again. Now does ...
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What agent could do to change your mind?
Obviously he does not vet the tennent properly and he needs to be very professional also.
Attached Filesnbsp;
Was this helpful? Yes
By: Tenant
Aug 31, 2017
View all comments (2)
Please contact me ASAP as I need some advice regarding the agency. Thank you ...

“I would not like to look at a property with ......”

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Jan 06,2014
Minithumbdown
Simran
By: 'Rupa'
Jan 06,2014
1 people found
this helpful
I would not like to look at a property with this estate agent. Has a junior staff (above) whom was clueless at ansering my questions and when the manager called he was rude. My first property seen with them and the owner of the property ...
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What agent could do to change your mind?
Improve on his sales technique and not to act like an auction.
Attached Filesnbsp;
Was this helpful? Yes
By: Birju
Jan 20, 2021
View all comments (2)
Dear Rupa, We are writing with regards the review you posted in 2014. We are making a kind request that this be removed as the current entity/ownership/team is different from when you commented since late 2014. We look forward to your positive response. Thanking you Brockenhurst Team ...

“During our 1 year tenancy we had a number of issues ......”

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Aug 07,2013
Minithumbdown
By: 'Alex_H'
Aug 07,2013
1 people found
this helpful
During our 1 year tenancy we had a number of issues with the flat rented to us through Brockenhurst including the lighting in one of the bedrooms not working, the buzzer on the ground floor was broken and the front door to the street not locking ...
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What agent could do to change your mind?
Acted in a professional mannor at some point during my tenancy and communicated any issues when they arose. New managers would probably help as well; I don't appreciate someone who has owed me over ‚£1000 for more than a month answering the phone to me in a rude way and treating me like I'm making a big deal out of nothing. Would be nice if they could do their jobs properly!
Attached Filesnbsp;
Was this helpful? Yes
By: Birju
Jan 20, 2021
View all comments (1)
Dear Alex, We are writing with regards the review you posted in 2013. We are making a kind request that this be removed as the current entity/ownership/team is different from when you commented since 2013. We look forward to your positive response. Thanking you Brockenhurst Team ...

“I would not like to re-hire his services. Highly unprofessional ......”

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Jul 20,2013
Minithumbdown
By: 'Udhav'
Jul 20,2013
1 people found
this helpful
I would not like to re-hire his services. Highly unprofessional and unethical. Does not fulfill his committments. very shrewed. Only interested in his profit. After sales servive is just pathetic....
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Was this helpful? Yes
By: Birju
Jan 20, 2021
View all comments (1)
Dear Udhav, We are writing with regards the review you posted in 2013. We are making a kind request that this be removed as the current entity/ownership/team is different from when you commented since 2013. We look forward to your positive response. Thanking you Brockenhurst Team ...

“I have been a tenant at Brockenhurst estates for over 3 ......”

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May 10,2011
Minithumbup
By: 'Meera'
May 10,2011
0 people found
this helpful
I have been a tenant at Brockenhurst estates for over 3 years now and I find the above comments quite ridiculous. I am renting a managed property through this agency and I have to say I have never had any problems with hem at all. They ...
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“This started off 2 years ago when my other half called ......”

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Sep 26,2009
Minithumbdown
By: 'Vish'
Sep 26,2009
3 people found
this helpful
This started off 2 years ago when my other half called the estate agent regarding moving on the date we were supposed to and he kept on playing games with us and as a result we were in a panic situation since we wanted to move ...
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Was this helpful? Yes
By: RAKESH RAITHATHA
Jan 20, 2021
View all comments (2)
Dear Vish We are writing with regards the review you posted in 2009. We are making a kind request that this be removed as the current entity/ownership/team is different from when you commented since late 2017. We look forward to your positive response. Thanking you Brockenhurst Team ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Brockenhurst Estates, Harrow HA1 2TW



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