Granite Lettings
Manchester, M1
3.9/5, 35 reviews
69% recommended
75% sales valuation accuracy
78% sales fee satisfaction
93% lettings valuation accuracy
80% lettings fee satisfaction

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“Cant remember the name of the guy showing me the ......”

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Jul 19,2016
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By: 'Dissapointed'
Jul 19,2016
25 people found
this helpful
Cant remember the name of the guy showing me the property to rent. But the didnt know mine either. He showed up without his diary. There was 3 other people to view the property at the same time. (personally I hate group viewings and this wasn't mentioned at booking) It then turned out he had also brought the wrong key so didn't get to see the property. He merely apologized and said he would have to reschedule for another day.

Not acceptable when you plan your day around making sure you are available for a viewing.
What agent could do to change your mind?
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Latest Reviews

View all Reviews 35
13th Oct 2023
reviewed by 'Clara'
“Very happy with the service. I was a tenant for 3 plus years and every issue was dealt with nicely. Would ......”
6th Oct 2023
reviewed by 'James c'
“Really happy with the service they provided for the duration of my tenancy. Thank you...”
14th Nov 2021
reviewed by 'Richard'
“I wouldn’t normally leave a review but I promised the tewam I would, simply on the basis the service ......”
3rd Nov 2021
reviewed by 'Amy'
“Wesley and the whole team were fantastic, nothing was too much trouble and always good advice, thank you so much!...”
6th Nov 2020
reviewed by 'Edward'
“I had tried to guarantee a flat through these for 2 months prior to this date. Was informed we could not ......”
6th Aug 2020
reviewed by 'ABanks'
“I signed with Granite a few months ago and couldn't be more happy with their service. They are efficient, professional, ......”
Opening Hours
  • Monday: 10:00 - 18:00
  • Tuesday: 10:00 - 18:00
  • Wednesday: 10:00 - 18:00
  • Thursday: 10:00 - 18:00
  • Friday: 10:00 - 18:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Address

Granite Lettings
52 Port Street
Manchester
Greater Manchester
M1 2EQ
01612366088

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 75% 78% £0 £0
Lettings 93% 80% £375 £1,395
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 1 13 8 0 0 0 0 0 2
Areas covered
  • M1
Services offered
  • Sales
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  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Very happy with the service. I was a tenant f......”

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Oct 13,2023
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Wesley
By: 'Clara'
Oct 13,2023
0 people found
this helpful
Very happy with the service. I was a tenant for 3 plus years and every issue was dealt with nicely. Would recommend....
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“Excellent!...”

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Oct 06,2023
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Wesley
By: 'James c'
Oct 06,2023
0 people found
this helpful
Really happy with the service they provided for the duration of my tenancy. Thank you...
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“Superb...”

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Nov 14,2021
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By: 'Richard'
Nov 14,2021
0 people found
this helpful
I wouldn’t normally leave a review but I promised the tewam I would, simply on the basis the service they provided, totally exceeded that of previous experiences. To keep this brief, the team at granite did everything, they went out of their way to ...
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“Wesley and the whole team were fantastic, not......”

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Nov 03,2021
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Wesley
By: 'Amy'
Nov 03,2021
0 people found
this helpful
Wesley and the whole team were fantastic, nothing was too much trouble and always good advice, thank you so much!...
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“I had tried to guarantee a flat through these......”

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Nov 06,2020
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Eve
By: 'Edward'
Nov 06,2020
3 people found
this helpful
I had tried to guarantee a flat through these for 2 months prior to this date. Was informed we could not view the property till 2 weeks before we needed to move in. We complied to this and had our viewing yesterday, and was offered the flat ...
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“I signed with Granite a few months ago and co......”

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Aug 06,2020
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colin
By: 'ABanks'
Aug 06,2020
1 people found
this helpful
I signed with Granite a few months ago and couldn't be more happy with their service. They are efficient, professional, knowledgeable, extremely helpful and friendly. They're doing a great job managing my property....
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“HORRENDOUS EXPERIENCE! Not worth it no matter how good the ......”

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Jun 20,2020
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Eve
By: 'Hannah'
Jun 20,2020
6 people found
this helpful
HORRENDOUS EXPERIENCE! Not worth it no matter how good the property. The staff members who work for this agency treated me awfully and they also hold onto your money for as long as they can. Took a formal complaint to receive a refund from them ...
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“Can not fault the service we have been provid......”

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Apr 23,2020
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colin
By: 'Byrom'
Apr 23,2020
1 people found
this helpful
Can not fault the service we have been provided. The advice given to us from Colin to help get a property ready to let was excellent. The speed of finding a tenant was very fast. Ever since, we have had payments and statements on time ...
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“Great Letting Agents...”

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Sep 07,2018
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colin
By: 'Tyler'
Sep 07,2018
0 people found
this helpful
Cracking letting agents. We moved into a property last week and are over the moon with the property. Colin was present at the viewing and he was really friendly and professional. The whole process of dealing with Granite was great. A lot of letting agents ...
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Comment on agent fees
Good
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“These guys are just great!...”

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Aug 22,2018
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Wesley
By: 'Katie'
Aug 22,2018
0 people found
this helpful
I've used granite lettings for nearly 3 years and I'm super happy with them. Excellent communications, reliable and trustworthy! which is often hard to come by these days! highly recommend...
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“Radio silence...”

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Aug 16,2018
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colin
By: 'Thomas'
Aug 16,2018
8 people found
this helpful
Myself and my partner travelled to Manchester from Newcastle for a viewing. We met Colin who was friendly enough. He asked us to call him when we had some further information which he requested, but when we tried to call him he didn't answer, which ...
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“I am so glad I chose Granite Lettings...”

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May 11,2018
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By: 'M-A'
May 11,2018
0 people found
this helpful
I am so glad I chose Granite Lettings to manage my property. I had had a different lettings agent for 18 months but the relationship broke down and I was left needing a tenant and lettings agent, while relocating to Dundee, and dealing with one relatives ...
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Comment on agent fees
Good
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“excellent team...”

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Apr 17,2018
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colin
By: 'Kat'
Apr 17,2018
2 people found
this helpful
I rented a flat in Manchester city via Granite Lettings Team and ended up buying the same place after 2 years of living in it. Although it has been several months now, I wanted to take an opportunity to thank Colin and his entire team at ...
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Comment on agent fees
I think they are standard fees
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“Went above and beyond...”

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Mar 28,2018
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Demi
By: 'Albion'
Mar 28,2018
3 people found
this helpful
From the start of our contract they were a breath of fresh air. Willing to negotiate, willing to listen, and willing to treat us as people, not as a sale like other agents we've dealt with. Colin was great during negotiations, and Demi was a ...
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Comment on agent fees
Seem to be inkeeping with the market rate
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“Honestly this place has put me off letting agents.We ......”

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Oct 11,2017
Minithumbdown
By: 'NeverAgain'
Oct 11,2017
18 people found
this helpful
Honestly this place has put me off letting agents. We had an issue with the boiler which took days to resolve, in the middle of winter, and was told to deal with it and just boil a kettle a million times to make a bath ...
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“We have used the lads for both letting our flat ......”

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Jul 28,2017
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Wesley
By: 'Jon'
Jul 28,2017
3 people found
this helpful
We have used the lads for both letting our flat and most recently selling a flat. Colin and Wes have always been able to find us tenants who pay the rent they estimated and managed the property brilliantly, giving us nothing to worry about. I ...
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Comment on agent fees
Great value for money.
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“The guys at Granite letting are amazing and i have ......”

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May 26,2017
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Wesley
By: 'hollie'
May 26,2017
3 people found
this helpful
The guys at Granite letting are amazing and i have been a landlord with them for a few years now and each time we need new tenants the team find us them very quickly with no hassle! They are a pleasure to deal with so ...
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“We have used Granite as our letting agents for the ......”

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Mar 29,2017
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Wesley
By: 'Nick'
Mar 29,2017
3 people found
this helpful
We have used Granite as our letting agents for the past 6 and a half years and have been completely happy with everything they have done - from vetting potential tenants to carrying out maintenance and regular inspections of our property. As we live in Spain, ...
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Comment on agent fees
The fees we negotiated back in 2010 have never changed and have been excellent value for money.
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“Both Colin & Wesley are two of the most helpful professional ......”

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Mar 27,2017
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By: 'Mike'
Mar 27,2017
3 people found
this helpful
Both Colin & Wesley are two of the most helpful professional guys running the best letting agents in the Northern Quarter in my view. This is my 10 year in dealing with them... We find them so accommodating to both Tenants and Landlords and fair in their ...
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Comment on agent fees
GOOD
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“Horrible, please read other negative comments about this agent and ......”

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Mar 15,2017
Minithumbdown
By: 'Sara'
Mar 15,2017
26 people found
this helpful
Horrible, please read other negative comments about this agent and never ever work with them. When I entered the property it was quite messy. The previous tenant did not clean the house properly. Toilets were full of mould, kitchen hub was dirty, fridge was in ...
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Comment on agent fees
It is awful
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“Absolute epitome of why estate agents are the most hated ......”

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Nov 24,2016
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Wesley
By: 'Frank'
Nov 24,2016
48 people found
this helpful
Absolute epitome of why estate agents are the most hated profession. A shoddy 2 man band in the back waters of Manchester. Urge you to read other negative comments about this agent; the same theme runs throughout. Wesley Hopwood of is an arrogant individual who tries ...
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Comment on agent fees
Reasonable
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“We just moved to Manchester from London and the team ......”

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Jul 29,2016
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colin
By: 'Marcus'
Jul 29,2016
3 people found
this helpful
We just moved to Manchester from London and the team at Granite Lettings showed us a few properties. We ended up choosing one of these properties to move into after Colin made a suggestion that he thought we'd really like - and he was right! ...
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“Cant remember the name of the guy showing me the ......”

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Jul 19,2016
Minithumbdown
By: 'Dissapointed'
Jul 19,2016
25 people found
this helpful
Cant remember the name of the guy showing me the property to rent. But the didnt know mine either. He showed up without his diary. There was 3 other people to view the property at the same time. (personally I hate group viewings and this wasn't ...
read full review
What agent could do to change your mind?
Didnt ask
Attached Filesnbsp;
Comment on agent fees
Didnt ask
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“Granite Lettings offer a great service. As a landlord I ......”

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Mar 09,2015
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Wesley
By: 'R'
Mar 09,2015
3 people found
this helpful
Granite Lettings offer a great service. As a landlord I had worked successfully with Wes many years back through another agency and so was delighted when a few years ago I stumbled across their own business in Manchester. Wes and Colin provide me with top ...
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“I have just rented an apartment through Granite Lettings for ......”

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Mar 04,2015
Minithumbup
By: 'Richard'
Mar 04,2015
3 people found
this helpful
I have just rented an apartment through Granite Lettings for the second time and I have nothing but praise for Wes and his team. They are professional, efficient and have helped me beyond what I would have expected of them. When at the last minute ...
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“I have been working with Wes for a few months ......”

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Mar 04,2015
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Wesley
By: 'Alastair'
Mar 04,2015
3 people found
this helpful
I have been working with Wes for a few months now and have found the service to be nothing short of excellent. I am renting two apartments with Granite and plan to sell with them also. I have had dealings with many estates agents around ...
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“Colin was such a great lettings agent, he went out ......”

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Dec 17,2014
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colin
By: 'Luci'
Dec 17,2014
5 people found
this helpful
Colin was such a great lettings agent, he went out of his way to make sure I was happy in the flat. Really good experience. Dealt with everything so well and quickly. I would of stayed a lot longer if I could of. Thanks so ...
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“Not often I write reviews but I felt that Wesley ......”

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Nov 25,2014
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Wesley
By: 'JW'
Nov 25,2014
5 people found
this helpful
Not often I write reviews but I felt that Wesley and his team are unique with regards the service they offer. I was in a rush to find a flat dure to a relocation with work. Wesley got back to my enquiry within a few ...
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Comment on agent fees
Fees were actually more reasonable than other agents I come across.
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“Wesley Hopwood! Need I say anymore, an extremely arrogant little ......”

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Oct 24,2014
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By: 'britishman123'
Oct 24,2014
35 people found
this helpful
Wesley Hopwood! Need I say anymore, an extremely arrogant little man with no remorse for any of his own mistakes. I rented from granite quite a while back and it still leaves a bitter taste in my mouth, unhelpful, with no organisation, no punctuality(he ...
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What agent could do to change your mind?
Actually been helpful, instead of just utter rude
Attached Filesnbsp;
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“I dealt with Colin and April at Granite and thought ......”

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Oct 09,2014
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colin
By: 'Danielle'
Oct 09,2014
4 people found
this helpful
I dealt with Colin and April at Granite and thought they did a fantastic job with my move in! They were both helpful and a pleasure to speak to! Would recommend Granite to anyone....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:41 AM 28/11/2016 by Colin Currie

Awards won by Granite Lettings, Manchester M1 2EQ



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