“Thoroughly disappointing experience renting through Jordan Fishwick.Extremely difficult to ......”
1 Star Review
Jul 17,2016
By:
'Louwit'
Jul 17,2016
Branch: Manchester, 68 The Arches Whitworth St West
Services: Lettings (as a Tenant)
Rent PCM: £825
Would you recommend?: No
Postcode: M53
Branch: Manchester, 68 The Arches Whitworth St West
Lettings (as a Tenant)
Rent PCM: £825
Postcode: M53
3
people found
this helpful
Thoroughly disappointing experience renting through Jordan Fishwick.
Extremely difficult to get both minor and emergency work fixed:
- had a month without a usable kitchen despite phoning most days
- had six months without a blind in one bedroom despite again frequently contacting them
- numerous other issues that took ridiculous lengths of time to fix or never were
- emails ignored
- lied to about tradesman having come round to see us when we had been in all day and no one had arrived
- never fixed several things that were reported as broken when we moved in (and then tried to charge us for some of them)
We moved out because of the terrible service and it continued whilst trying to get our deposit back:
- they will take money from your deposit to get it 'professionally cleaned' regardless of the state you leave it in. If you have not had cleaners in they'll charge you.
- they tried to deduct money from the deposit for several things that we had reported as broken when we moved in, luckily we had emails proving it
- They'll skirt around answering any questions that you have by sending excessively long patronising emails that don't actually say anything
There was also an occasion where they brought someone for a viewing giving us ten minutes notice - which is illegal.
The two staff members that I dealt with were Katie Tamblyn and Jodie Gibson - both awful; slow to get results, patronising and unhelpful
Don't rent with Jordan Fishwick.
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