I have overall been rather impressed with Romans Lettings Department in Basingstoke. I have to make a special mention to Jacqueline Cooney who has been very helpful and friendly throughout the process. All my questions and concerns were dealt with very promptly via phone or e-mail and done in a friendly manner.
A downside to Romans is the high admin fees. After letting properties in Yorkshire, Winchester and Southampton there's were the highest i have come across.
I havent actually moved into the property yet so i cant comment of the managing of it but i'm sure Romans will not fall from the standard i have experienced so far.