Do not use these letting agents if you are a landlord. They want your money but will not do any inspections and despite you letting your house to 6 previous tenants who have no problem with your house, the women at this agency will tell you that your property is no good. As far as I am concerned if a tenant damages the property then they are responsible to repair, but this agent expects the landlord to repair at his own cost even though the tenant has damaged the property.Please also note that even after you have requested that they serve the required notice to the tenants they are incompetent in following simple procedures. If you want your property damaged, then by all means use these lot, but if you want someone who will make your job less stressful in letting a property out, then Prime Lettings in Bolton are definitely not who you should use. I have nothing but 12 months of constant hell, and being patronised even by the office manager. It clearly makes sense as to why the rest of her staff are incompetent too!
What agent could do to change your mind?
The agent could have done their job properly. As far as I am concerned if a tenant damages the property then they are responsible to repair, but this agent expects the landlord to repair at his own cost even though the tenant has damaged the property.