I was really pleased with Charlotte and her team. They found tenants for me in a matter of days, and met the rent valuation that Charlotte had quoted me. I was expecting a lot more stress, and some rent negotiation, but everything went very smoothly indeed. Charlotte has since been exceptionally responsive to my queries (being a first-time landlord, I have asked about several things), and has offered useful advice. I could not be more satisfied with my dealings with Charlotte and her team.