City & Urban-international
Shoreditch, London, EC2A
2.5/5, 4 reviews
25% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction



Property Features


“A junior agent provoked ill-feelings in my tenants by telling ......”

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Feb 29,2012
Minithumbdown
By: 'Bud12'
Feb 29,2012
0 people found
this helpful
A junior agent provoked ill-feelings in my tenants by telling them that I had to install new facilities for which no such requirement existed, either in the tenancy agreement or elsewhere. They took a lot of pacifying, though good relations were eventually restored. But when I explained the issue to this agent at the time they told me to 'just get it sorted'; and in a subsequent phone conversation the agent shouted and ranted at me, and then hung up - it was shocking!

I suppose this junior agent just didn't understand the job, but the agency manager seemed to have no problem with the actions of his staff. I switched agency at the earliest opportunity. Generally I don't think they got very good rates for that place - the new agent achieved a significantly higher rent.
Was this helpful? Yes
By: City&Urban
Mar 21, 2012
Hi Bud12,

City & Urban pride ourselves in offering the best service that we possible can, and I apologize that you have had a less than satisfactory experience while using our services. I would like to re-assure you that this is not our usual practice and we will take the correct measures required to prevent this from happening again in the future.

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Opening Hours
Address

City & Urban-international
96a Curtain Road
Shoreditch,London
Greater London
EC2A 3AA
020 7729 3344

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 0% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 2 0 1 1 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS
Latest Properties

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“Con:- Late for viewing appointment- Lots of typos in ......”

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Nov 08,2017
Minithumbdown
Claudia
By: 'DenysLu'
Nov 08,2017
1 people found
this helpful
Con: - Late for viewing appointment - Lots of typos in all correspondence - Took over £3k off me and then gave the flat to someone else - Overall unprofessional Pro: - Did give me my money back, which, at that point, came almost as ...
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Comment on agent fees
Fees are alright
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“Use them as a landlord to find tenants in 2012 Very ......”

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Dec 24,2013
Minithumbdown
By: 'E2'
Dec 24,2013
1 people found
this helpful
Use them as a landlord to find tenants in 2012 Very unproffesional agency. The tenancy selection procedure was a major headache. They would provide unsuitable tenants and waste my time. Paperwork not always professionally completed. In the end I stopped using them as all I got ...
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“A junior agent provoked ill-feelings in my tenants by telling ......”

Share on :
Feb 29,2012
Minithumbdown
By: 'Bud12'
Feb 29,2012
0 people found
this helpful
A junior agent provoked ill-feelings in my tenants by telling them that I had to install new facilities for which no such requirement existed, either in the tenancy agreement or elsewhere. They took a lot of pacifying, though good relations were eventually restored. But when ...
read full review
Was this helpful? Yes
By: City&Urban
Mar 21, 2012
View all comments (1)
Hi Bud12, City & Urban pride ourselves in offering the best service that we possible can, and I apologize that you have had a less than satisfactory experience while using our services. I would like to re-assure you that this is not our usual practice and we will take the correct measures required to prevent this from happening again in the future. ...

“Firstly, thank you to the guys at the Shoreditch and ......”

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Jan 12,2012
Minithumbup
By: 'Greig'
Jan 12,2012
1 people found
this helpful
Firstly, thank you to the guys at the Shoreditch and Highbury & Islington branch's for all your help. I recently used City & Urban, Shoreditch to market my property on the Islington/Old Street border. I thought that the service from the initial valuation through to completion ...
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Awards won by City & Urban-international, London EC2A 3AA



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