Feb 27,2012
Feb 27,2012
5 people found
this helpful
I currently in a property let by countrywide or as its now called bridgfords. i moved into the property in 2009 we were living in the property for less than a fortnight when thick black mold started growing in the living room and both the bedrooms. i got straight on the phone to be told that i have to leave all my windows open during the day in NOVEMBER i had also notice great big holes in one of the cupboards in the bedroom these holes were so big i could see cars driving up the road through them these were supposedly vents similar to the ones you would have seen in a larder in the 50s. As times gone on the mold has become so bad im having to move out it destroyed my sofa, clothes, furniture and childrens toys in two and a half years countrywide have sent out one specialist to view it and given me a condenser. It has cost me a fortune in redecoration and cleaning ive had to buy new curtains, mattresses, carpets and bedding my landlady was so infuriated that id decorated (to try get rid of the mold) she came to view the property to check what damaged id done to it!!! fully aware of the mold situation... they told me that before id moved in there had been no problems with mold and when asked why there was huge holes in the wall told me slight specks had started appearing (contradiction). I have since found out from neighbours that countrywide where fully aware that the property has a serious mold problem as the last tenants moved because of the problem and they still let it to me.. They have also moved my bond from the tenancy deposit scheme i have the documents for and keep making excuses as to sending me my new documents so i have no idea where my £750 bond is being held.. i have found a new mold free property with a different agent and countrywide are asking for a £25 fee for providing me with a reference i truly can not wait to leave this house and agency its been a nightmare!!
Was this helpful? Yes
By: goodtenant
Mar 09, 2012
We have had similar problems with Countrywide. Anyone reading this, be aware that Chappell and Matthews (and who knows who else) sub-contract to Countrywide. Check carefully before signing and don't touch Countrywide with a barge pole!!!

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Countrywide Residential Lettings

75/76 High Street Northallerton
North Yorkshire

01609 783 520

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