Mr Lamb took his time to look at our property, give advice and talk through the lettings process. At no time did he pressure us to sign up to Romans even though he had spent considerable time talking to us. He allowed us time to make decisions and take things one step at a time. All paperwork was completed without any problems and tradesmen recommended to help us bring the property to the necessary level to rent. We were kept informed of all progress. The property was rented out very quickly to reputable tenants.