“The team is friendly and approachable but I think their ......”
3 Star Review
Jun 30,2016
By:
'Geniusima'
Jun 30,2016
Branch: Walsall, Joginder House 18a Lichfield Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: WS1
Branch: Walsall, Joginder House 18a Lichfield Street
Lettings (as a Tenant)
Postcode: WS1
1
people found
this helpful
The team is friendly and approachable but I think their ability to communicate leaves a lot to be desired. I don't hear from them unless I contact them.
My first appointment to view the property was cancelled when I was only a few minutes walk from the place, something like less than 15 minutes before the appointed time.
I was charged a huge deposit before I moved in (two months rent) and the place hadn't been cleaned after the previous tenants left. It was very dirty and when I had the filthy carpets professionally cleaned just before moving in, I was £300 out of pocket. It wasn't even my mess!
Apart for in one instance, MG Homes and Financial have been slow to help me resolve the few maintenance problems I have had with the property and I had to chase them up every time.
There also has been an occasion when about three weeks after it was due, I was told that the rent hadn't been paid while the money had been sitting in their bank account the whole time.... I didn't even get an apology.
On the plus side, I have had a prompt reply to my emails whenever I had to write to Lindsey.
The team also have a professional attitude and seem to know what they are talking about. Pat the handyman is a lovely and very friendly person whose work is top class.
The rent is also reasonable considering the size of the property
What agent could do to change your mind?
I think they are too high, considering the service I get.
Attached Filesnbsp;
Comment on agent fees
I think they are too high, considering the service I get.
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