“If there was an option to give 0 stars I would. ......”
1 Star Review
Jun 21,2016
By:
'Alexandra78'
Jun 21,2016
Branch: Leamington Spa, 34-35 Denby Buildings
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: CV32
Branch: Leamington Spa, 34-35 Denby Buildings
Sales (as a Vendor)
Postcode: CV32
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If there was an option to give 0 stars I would. This is the least professional estate agency I have ever had the misfortune of having to deal with. When I was putting my house on the market, all of the estate agencies in Leamington gave the same warning, if you choose any other agency, we'll understand, just don't choose Reids Rains! Why didn't I listen?
From start to finish they were a nightmare. Tried to hike up the agency fee to 2% without me knowing (luckily I read the small-print), were encouraging buyers to put on offers 30% less than the asking price, and then I found out from my next-door neighbour that they were accessing the property without my permission.
This was the final straw and after several complaints and having to deal with the nightmare of a manager, Terry (who bragged about his obnoxious appearance on Come Dine With Me where he spat out his food...classy), I was told you can't take your house of the market, because you've signed a contract to say that you would market with us for 6 months and actually laughed down the phone!
As mentioned, I read the small print, so I explained that I was aware of this and would be taking my house off the market with immediate effect, putting it on with a different agent the day the 6 month period was over. Commuting into London every day was preferable to giving those imbeciles the commission. Steer clear!
What agent could do to change your mind?
Terrible!! Highest fees in the area and the worst service.
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Comment on agent fees
Terrible!! Highest fees in the area and the worst service.
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Once again I truly apologise for your poor experience.
Many Thanks