Frisco Chau On 17/02/2012
Long time happy tenant!
I first met Philip about 8 years ago when he showed us a great flat on Harbut Road. Unlike most of the agents I've dealt with, I found him to be quite helpful, upfront and easy going, without ever being pushy or too salesy (don't you hate it when they tell you about the million applicants that have already made an offer on the place and to get in quickly?!).
When I moved into another flat managed by them, they had the decency to waive their admin fees and generally made the changeover process (deposits, check-in/out etc) as easy as possible.
This sense of decency and helpfulness also carries through to the team at Bullman Booth. Little things such as letting my cleaners pick up the key from them each week, always checking with me first before entering the property and getting a new boiler installed without my having to request it.
In those 8 years, I have only had to go to Bullman Booth about 3 or 4 times re serious issues such as a leaking ceiling from the above apartment. On those occasions, they were brilliant. They acted immediately, gave me updates regularly without me ever having to chase them for one and most importantly, got the issue resolved quickly with minimal fuss.
For any busy Londoners wanting one less hassle and a reliable service, I would definitely recommend Bullman Booth.