“I can unfortunately only echo the repeatedly used adjective to ......”
1 Star Review
Jun 06,2016
By:
'Lidi'
Jun 06,2016
Branch: Ottershaw, 4 Brox Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: KT16
Branch: Ottershaw, 4 Brox Road
Lettings (as a Landlord)
Postcode: KT16
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people found
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I can unfortunately only echo the repeatedly used adjective to describe them: dishonest. I had tenants, who were told that the landlord insisted on a rent increase, when in fact I was not even consulted about the rent review. As I was also in direct contact with the tenants, I confirmed to them that I would not increase the rent after 1 year, so they forwarded me the email sent by Hodders claiming the opposite :( I made a complaint at the time. When it came to finding new tenants, they were not my first choice, but eventually agreed that they could also market the property. They literally covered up the original agent's board with theirs and tried to persuade me to change my locks, as apparently they didn't work. As it turned out, the agent didn't know how a Yale lock worked (or they hoped that I didn't know?). When I found out about these, I immediately terminated my agreement with them.
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I'm sorry you feel this was about Hodders, and if there is anything we can do to change your mind about using us in the future, please do let us know.