I bought my house through these guys. On completion Jeremy called up to say it had all gone through and we could move in. Great news!
And then he said, "I never thought your house was worth the money you paid for it. Funny that." I cannot imagine what he might have said to make me feel worse.
10 years on and this still burns me every time I think of it, because as a sales professional I take pride in what I do, and clearly Jeremy takes no pride, has no self esteem and is a loser.