Feb 20,2012
By: 'worst agents'
Feb 20,2012
491 people found
this helpful
Don't believe these false positive reviews. NEVER PAY THEM UP FRONT £500. Read the reviews below. What reputable estate agent demands £500 to secure a property? You collect all the offers the landlord makes a decision. They will try anything in the book to take your money. If you make a complaint they are just massively hostile towards you. Even the most reasonable queries.

Have no dealings with these people.
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By: D Fidalgo
May 29, 2012
Sorry to hear about your experience 'Worst Agents', unfortunately this is a similar story across the David St James review page on All Agents and losing £500 to these conman has happened to many. I am confident however that customers we see through the number of phoney reviews on here and make the right decision of sidestepping this agency.
By: johnno
May 29, 2012
So David, is your customer services email outsourced to an offsite company who never reply, and have no phone number, like your account email is whenever anyone tries to get their money you owe them back?
By: Customerservices
Feb 21, 2012
We are sorry to read of your disappointment in our service. We want to look into the matter to investigate this further. If you could be forward your comlaint to our customer service department (customerservices@davidstjames.co.uk) we assure you this will be looked into in detail.

Whilst we pride ourselves on caring for our customers at all stages of a tenancy, it's clear you are unhappy and that truly does matter to us. If we fell short we want to know about it and ensure it never happens again. And if possible we want to try and remedy the problem with you.

Please be assured that all customers are important to us: we do review feedback from both tenants and landlords alike. And we wish to reassure you that we do not adopt an approach of 'money matters first.' We look forward to hearing from you.

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David St James

447 Roman Road Bow Tower Hamlets, London
Greater London
E3 5LX

0208 980 8172

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