29% sales valuation accuracy
25% sales fee satisfaction
May 25,2016
May 25,2016
16
people found
this helpful
this helpful
I have never left a bad review for a business before but I have neber experienced such awful service.
From day one we have had nothing but terrible issues from Mov8.
I have just had to deal with my 5th group of viewers who showed up with no warning from Mov8. Luckily I was in but the flat was in no state to show potential buyers around yet I couldn't turn them away.
We have complained twice about this issue and were allocated an 'account manager' Thomas. What a joke. It has made no difference. Feedback from viewers has been that they also have found it impossible to get in contact with Mov8 and they don't have confidence in them as agents.
The solicitors they use also gave us terrible advice when we offered on another property. It really seemed like they had no idea what they were talking about and the level of service was poor to say the least.
I will tell everyone I can to avoid this business.
AVOID.
From day one we have had nothing but terrible issues from Mov8.
I have just had to deal with my 5th group of viewers who showed up with no warning from Mov8. Luckily I was in but the flat was in no state to show potential buyers around yet I couldn't turn them away.
We have complained twice about this issue and were allocated an 'account manager' Thomas. What a joke. It has made no difference. Feedback from viewers has been that they also have found it impossible to get in contact with Mov8 and they don't have confidence in them as agents.
The solicitors they use also gave us terrible advice when we offered on another property. It really seemed like they had no idea what they were talking about and the level of service was poor to say the least.
I will tell everyone I can to avoid this business.
AVOID.
Comment on agent fees
Bad. Not worth the money.
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Latest Reviews
10th Oct 2021
reviewed by 'Joan'
2nd Apr 2020
reviewed by 'Joe'
3rd May 2018
reviewed by 'Katie'
12th Nov 2016
reviewed by 'A'
10th Jul 2016
reviewed by 'XTX'
Opening Hours
Address
mov8 Real Estate
3-4 Commercial Street
Leith,Edinburgh
City of Edinburgh
EH6 6JA
0131 202 5444
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 29% | 25% | £148,000 | £200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 1 | 5 | 0 | 1 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
No Properties
Oct 10,2021
Oct 10,2021
0
people found
this helpful
this helpful
Third time Mov8 have sold a property for us and the service has been excellent each time. We were ready to accept the first offer we got but they suggested holding out for a higher offer so we took their advice - eventually sold for 22% ...
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Apr 02,2020
Apr 02,2020
4
people found
this helpful
this helpful
Agree with everyone on here that they are a truly disreputable firm operating under the nose of the Law Society. On the bright side, a friend has just let me know that they are going out of business very soon, so we will be rid ...
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Mar 04,2020
Mar 04,2020
5
people found
this helpful
this helpful
Unprofessional, unethical,non-transparent, bully, poor communication, my conveyancing price got changed 4 times after accepting initial quote , initially attractive price and service to trap me then all other extra charges,poor customer service and bully attitude two days before the completion day if i do not ...
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May 03,2018
May 03,2018
22
people found
this helpful
this helpful
Truly awful service when we sold our flat in Corstorphine. We were misinformed from beginning to end. Quite a few incidents occured that left us with absolutely no faith in Mov8, I am involved in the property market through work so know the process and ...
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Nov 12,2016
Nov 12,2016
23
people found
this helpful
this helpful
I have never had such unprofessional service. They allocate a member of their team to manage your sale but you can never get hold of them. You leave messages and they never call u back. They do very little to sell your property. The service ...
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Comment on agent fees
Bad considering the service you get is appalling
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Sep 26, 2017
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(2)
I totally agree with the feedback above I am having the same problems no reply for my emails unable to contact the person allocated to me the viewers been complaining regarding viewing appointments I will never recommend them to any one ...
Jul 10,2016
Jul 10,2016
14
people found
this helpful
this helpful
I contacted Mov8 to sell my property after being recommended them by a couple of people. Ross Sneddon attended to carry out an appraisal and initial valuation.
I was rather shocked by his total lack of knowledge for the area, pricing of flats sold, even ...
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What agent could do to change your mind?
Whilst slightly cheaper than others, you get what you pay for....Attached Filesnbsp;
Comment on agent fees
Whilst slightly cheaper than others, you get what you pay for....
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May 25,2016
May 25,2016
16
people found
this helpful
this helpful
I have never left a bad review for a business before but I have neber experienced such awful service.
From day one we have had nothing but terrible issues from Mov8.
I have just had to deal with my 5th group of viewers who showed ...
read full review
read full review
Comment on agent fees
Bad. Not worth the money.
Was this helpful?
Yes
Yes
May 25, 2016
View all comments
(1)
We are really sorry to hear about the issues you are experiencing, customer satisfaction is of the utmost importance to us.
One of our team has been in touch. We are currently investigating and working to resolve this to your complete satisfaction. ...
Jan 28,2016
Jan 28,2016
7
people found
this helpful
this helpful
What can I say? I went with this company last year. Quick to respond daily and then I paid with card. Valuation spokesman came round and the photographer. a few weeks passed and nothing. I had to call to remind them in case they had ...
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What agent could do to change your mind?
Not Good and not bad but money for things I never got was bad.Attached Filesnbsp;
Comment on agent fees
Not Good and not bad but money for things I never got was bad.
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Sep 04,2014
Sep 04,2014
13
people found
this helpful
this helpful
Total waste of money, pay more and use an agent who actually does something! From start to finish Mov8 were useless, they never informed me of potential buyers and never got back to people who enquired about my property. I never sold the property and ...
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What agent could do to change your mind?
do their job, they did nothing to try and sell my property and failed at every level from valuation to photographs and no back up whatsoeverAttached Filesnbsp;
Comment on agent fees
Pay up front, fees much more than stated as no extras included
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Feb 22, 2016
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(2)
Yup, that's about the size of it, though my property did sell in the end. That's nearly four months of my life that I won't get back. ...
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Complaints Procedure
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Last updated at 3:18 PM 02/07/2018 by allAgents
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