DO NOT USE THIS AGENT.
I was a buyer keen to buy a property and had everything in place along with a 25% deposit and an agreed mortgage. I wanted to move my initial viewing and asked it to be at 12 instead of 5. I was at work and very keen for this to happen which was conveyed as being "pushy".
I made a good offer which was rejected and then a higher offer which was also rejected. It was only 5k below the asking so I asked what the problem was and if they wanted to sell their house. When I called not only did Damien inform me he was "on his lunch"(!!!!) but he didn't call back for an hour and a half and then sent me an email informing me they didn't want to sell me their house or go forward with any further negotiations. Why? At this point the only information they had was through Damien (who had never met me!!). I had never even met Damien and for him to convey incorrect information to the vendor and to do himself out of a sale like this is utterly unforgivable. I am a very personable and trustworthy individual in an extremely strong buying position. I lost my perfect home and am completely gutted.
Please don't allow yourself to be treated the same way and steer clear of this agent. I will be making a formal complaint.
What agent could do to change your mind?
He has the petty mindedness of David Brent from The Office and the social grace of a toad and without even meeting me has discussed me with a vendor conveying me in a completely unrealistic and misleading light.
I am heartbroken that the flat of my dreams has been taken away from me and can't say enough how unprofessional this man is. He should not be working in any capacity.