“A really bad experience. I found a very nice studio ......”
1 Star Review
May 23,2016
By:
'Sergio'
May 23,2016
Branch: Bristol, 80 Mina Road
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: No
Postcode: BS1
Branch: Bristol, 80 Mina Road
Lettings (as a Tenant)
Rent PCM: £525
Postcode: BS1
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A really bad experience. I found a very nice studio in Bristol managed by them. At the time of signing the contract, I was informed that I had to pay a £288 non refundable deposit. This was for taking the property out of the market and checking my references.
For some weeks I had no news from them. Eventually they put me in contact with the previous tenant in case we were interested in buying his furniture. They didn£t say anything about my application so at that point I thought everything was ok.
One week before moving to the property, they told me that my application had failed, so I wasn£t allowed to move into the property and I couldn£t have my deposit back. They refused to give any explanations, but I insisted so much that they told me it was because my previous landlord gave a bad reference about me. Strangely they didn£t have any written declaration to confirm this and they refused to allow me to see the documentation related to my application.
I sought for legal advice. My lawer sent them a letter saying they should explain exactly what happened, otherwise they would be taken to court. They replied saying that the application had failed because my landlord didn£t provide them with any reference. Something quite different form their first version were my landlord apparently gave a bad reference.
I was adviced by my lawer not to go ahead with this, because if they denied having a reference from my landlord there was nothing to do. This is why I am explaining the case on the Internet so people know what kind of people work at Lets Rent Bristol.
What agent could do to change your mind?
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