I have been impressed overall with Hamptons (Cheltenham branch) in the 1.5 years I have let my flat out through them. I feel reassured that my concerns are taken seriously and that the staff really understand and appreciate the point of view of a landlord letting out their own home. It is as if they take as much care as they would if it was their own home. Of particular mention is Dawn Clarke who manages my property with great sensitivity and respect towards both me as the landlord and, it seems, towards the tenants. I wouldn't hesitate to recommend Hamptons if you really care about your property.