We met Adam to view a property, during which he showed us round, whilst being sensitive to our desire to explore without too much explanation. He was on hand to answer questions on the phone and was very clear, friendly and straightforward. Jola was also very helpful on the phone and in fact, Warren too has been helping us. It was a real team effort from the whole office, when I phoned and spoke to anyone, they all knew of our circumstances. I was very impressed with the immediacy of response and efficiency of the whole team.