As other reviews we took on a property all questions were answered with vague responses, can't see that being a problem, after being on the property and stuck in a contract it was not at this point in your tenancy... Repairs were long and drawn out even after ending our tenancy problems were not solved. I really hope that nobody else is dealt with in such a patronising condescending way please please avoid they trip over their own lies.... As a landlady and a tenant I would never dream of allowing tenants to be treated like this on my property.
What agent could do to change your mind?
Agent could have been truthful. Helpful less deceitful. Etc.