71% lettings valuation accuracy
62% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
May 06,2016
May 06,2016
0
people found
this helpful
this helpful
Very bad company never return calls. over charging contractors. Late payments i i know of alot of people who regret using this company. They missed my rent for 3 months i was seriously out of pocket.
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Latest Reviews
19th Aug 2020
reviewed by 'Sanjay'
15th Nov 2017
reviewed by 'Ben'
9th Nov 2017
reviewed by 'Robin'
21st Jul 2017
reviewed by 'Mr'
26th Jun 2017
reviewed by 'Nikolay'
11th Oct 2016
reviewed by 'Grant'
Opening Hours
Address
ARPM
Penn House, 30 High Street
Rickmansworth
Hertfordshire
WD3
01923 775705
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 71% | 62% | £730 | £1,850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 4 | 3 | 2 | 0 | 0 | 0 | 0 | 2 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Aug 19,2020
Aug 19,2020
0
people found
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Worst experience ever. It's been over 12 months and I'm still waiting for the final months rent. Would not recommend as they definitely do not pride themselves in delivering good customer service. Stay away especially if you have multiple properties or are an overseas landlord....
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Nov 15,2017
Nov 15,2017
1
people found
this helpful
this helpful
We have recently had an issue with our boiler and I have been dealing with ARPM to deal with the issues. The boiler had to be replaced and ARPM have been able to make a difficult time much easier with constant updates and ensuring we ...
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Nov 09,2017
Nov 09,2017
2
people found
this helpful
this helpful
I knew about ARPM from last few years but always thought that I could manage my portfolio with local property managers as they might be expensive.
But few things never worked for us and though our stock was good it was always difficult to manage ...
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Jul 21,2017
Jul 21,2017
4
people found
this helpful
this helpful
It's a pleasure to deal with Rebecca Cory. Had such a difficult time with our tenant to get back our property but her knowledge and calm nature helped us sail through the situation. All we need is a new TT soon....
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Jun 26,2017
Jun 26,2017
2
people found
this helpful
this helpful
Initially, I found it quite hard to organise getting our deposit back. After escalating my request I spoke ti Hayley who did help out quite promptly. Could improve on communications but overall ok....
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Oct 11,2016
Oct 11,2016
2
people found
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Great experience with ARPM, sorted out my fence issues really quickly, and as I have a dog and small kids, it was really important to me. Thanks....
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Jul 08,2016
Jul 08,2016
3
people found
this helpful
this helpful
As a new agent we signed with ARPM just three months back and my over all experience is been really good. I will highly recommend them. Jack has build a relationship with our LL's and TT's and it feels like we have our extended team.
...
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May 25,2016
May 25,2016
2
people found
this helpful
this helpful
I would like to thank Hayley Seabrook for all her hard work and commitment towards her job. She is a shining star and an asset to company. I would like to mention to her manager that how helpful she was in getting our issues resolved....
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May 06,2016
May 06,2016
0
people found
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this helpful
Very bad company never return calls. over charging contractors. Late payments i i know of alot of people who regret using this company. They missed my rent for 3 months i was seriously out of pocket....
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Nov 19,2015
Nov 19,2015
1
people found
this helpful
this helpful
As a first time Landlord I must say I am well impressed how the Lettings Administration and Property Management teams have and are handling my property; very good and clear communications from both Ms Fidler and Ms Greewood which have been honest and straight forward ...
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Comment on agent fees
For the service they are providing the fee is very fair.
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Oct 18,2015
Oct 18,2015
1
people found
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Very impressed and happy with the service provided by my property management , specially Stacy Greenwood. In less then 2 hours from when I wrote an email that my boiler broke down, I had an engineer knocking at my door and getting my problem fixed. And all ...
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Nov 27,2014
Nov 27,2014
1
people found
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Very unprofessional agency! There have been many unresolved issues since the day we moved in. The flat was in a bad state, furniture and appliances broken, keys missing, no one contacted us to let us know that there will be a delay on the move ...
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Oct 19,2014
Oct 19,2014
2
people found
this helpful
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Very poor Agency with passive and reactive approach to lettings management. APRM will only ever action work if requested, reminded or if something goes wrong. Staff under pressure which results in consistent staff turnover and limited continuity for customers.
I have reported them to property ...
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What agent could do to change your mind?
Refund all my fees.Attached Filesnbsp;
Comment on agent fees
Their service is woeful and needs to radically improve.
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Oct 11,2014
Oct 11,2014
4
people found
this helpful
this helpful
Unresolved issues, no response for weeks, constantly having to chase them up (despite paying for a managed service), shoddy tradesmen instructed to do faulty work...the list could go on.
I would never ever use this company again and I would strongly advise anyone to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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