When I went to view the flat I'm living in now, the big board outside said "Let & Managed By Loft Lets". If they don't want us to "mix them guys", then perhaps they should remove the sign, or hire a maintainance company that does the job.
They are not separate. Loft Lets is responsible for both lettings and maintainence. I highly doubt the above "prospective tenant" is a genuine customer.
Regardless, I've had bad experiences with both the lettings team and the maintainence team. I've been renting for 15 years. This is the worst agency I've ever used.
Mar 11, 2009
Erm, the maintenance dept. IS PART of Loft Lets. Then again, as you have never lived in one of their properties (prospective tenant), you would not know that! No confusion here. Your review is ill-informed and the five stars you have awarded should be ignored by any potential Loft Lets victims... five stars and you've never even been a tenant of theirs!!!
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