“Ordinarily when one thinks of an Estate agent the connotations ......”
5 Star Review
Apr 29,2016
By:
'RowandLisa2016'
Apr 29,2016
Branch: Brentwood, 7 St. Thomas Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CM14
Branch: Brentwood, 7 St. Thomas Road
Sales (as a Buyer)
Postcode: CM14
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Ordinarily when one thinks of an Estate agent the connotations are anything but favourable, but Pamela Redford breaks that mould. When my wife and I first started dealing with Balgores we were not entirely happy. Unbeknown to us, a member of staff, sadly fell ill, which resulted in us being passed around to various people within the Balgores team to assist us with the purchase of our property. This meant our purchase progressed very slowly!
Inevitably this was hugely frustrating and events came to a head one day when we were forced into calling the Balgores office having to complain about the constant delays in purchasing our property, additionally, it didn't help that the sellers Solicitor was ridiculously slow.
We were then referred to Pam and from the minute she came on board things started to happen. I cannot speak highly enough of her, she is quite simply brilliant and a real credit to her profession! Nothing was too much for her, every question was answered promptly and every single query was dealt with in a timely manner. Pam is constantly upbeat, chipper and exudes positivity.
I can honestly say the last few months have been the most stressful of my life and I work in television so I deal with stressful situations every day but none of my work experiences compare the stress my wife and I have felt these last few months, but thankfully Pam has done all that she possibly can to alleviate all our stresses. What makes all of this even more remarkable is that I'm not paying a penny for her services nor anybody else's at Balgores, yet still she went above and beyond to ensure we exchanged and completed on time! Once again, I cannot thank Pam enough; she is a credit to her profession, a profession that sometimes, mistakenly gets a bad reputation!
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