Absolutely disappointed with the very poor service in the Mortimer office, the man roger who dealt with us was rude and very unprofessional .when we had the viewing he knew nothing about the property, he said they would phone the landlord for answers and phone us. Heard nothing went in the next day he said he knew nothing and the day after that we went in again and he still knew nothing. Had to find out the information from the landlord myself. Landlord had a meeting with the estate agents and roger still failed to call us after he said he would. This is not the first time we have had rubbish service from the same man and its such a shame that the property we really want to rent is being dealt with sansome and George.
What agent could do to change your mind?
Do his job and try to sell us a property like he should, find out all information about a property before trying to rent it.