“Spent £482 and nothing to show for it, awaiting resolution. Russell ......”
1 Star Review
Apr 25,2016
By:
'Alister'
Apr 25,2016
Branch: Peterborough, 181 Newark Avenue
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: PE3
Branch: Peterborough, 181 Newark Avenue
Sales (Prospective customer)
Postcode: PE3
8
people found
this helpful
Spent £482 and nothing to show for it, awaiting resolution. Russell purposefully mislead us into a house sale when the vendor wasn't ready to sell. Prior to this Brendon never called us back after a viewing, never replied to emails. We started talking to Natalie who was great, honest about the vendor's and started conversations with vendor, but she left the branch. That's when Russell just placed a form in front of us for us to sign, I asked is the vendor seeking now, he nodded his head and said she was. Then followed lots of emails and calls chasing Sharman Quinney for documents which never came to because the vendor wasn't ready. But in the meantime we paid Sharman Quinney mortgages a fee, Mortgage provider a fee, conveyances a fee. Unprofessional, never called (apart from Natalie) back until I complained to head office.
Comment on agent fees
Reimburse our fees which we paid
8
people found
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