“The agent could have been more sympathetic/professional with regard ......”
1 Star Review
Apr 25,2016
By:
'unhappy'
Apr 25,2016
Branch: Loughton, 119 High Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: IG95
Branch: Loughton, 119 High Road
Lettings (as a Tenant)
Postcode: IG95
3
people found
this helpful
The agent could have been more sympathetic/professional with regard to the situation i.e. I moved into the property October 2015 with a year's contract.
I was then contacted in January 2016 with a request to 'inspect' the property. In February 2016 I was told the landlord wished to sell and a request was made to hold an open house. I agreed initially to the 13 Feb but then realised it was my 60th Birthday therefore phoned immediately to ask if it could be rearranged. My calls were ignored by Tom and I was told by another Churchill employee that it was too late as appointments were arranged. I was made to feel insignificant in this process and my rights as a tenant appeared to have been waivered in an attempt to sell the property. I have purchased, sold and rented several properties and I have to say the way my husband and I were treated by Churchills was appalling. I would think when I first signed the contract for the property staff were aware of the landlord's situation i.e. was looking to sell.
Comment on agent fees
average
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