Michael Hardy did a good job for us in a tight market. Terry Nice was always available when we needed him. We lost some time with a vexatious buyer and I think Michael Hardy could have ruled them out more quickly, although I accept that I was happy to wait a short while. However the chain did come together and the sale was successfully concluded. I am reasonably pleased with the service I received, although I do think that in relation to my legal costs, the estate agency service was extremely expensive.