100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Apr 21,2016
Apr 21,2016
0
people found
this helpful
this helpful
Dear Stuart,
It is unusual for us to write a letter of thanks, however on this occasion the highest praises are due to you and your team.
â‚€‚ËœOur adventure together commenced in October 2015 and what a journey it has been! From the moment your team stepped through our door we were â‚€‚Ëœsafe' in the arms of simply â‚€‚Ëœthe best estate agent' and to let you all know now - you put your competitors to shame!
You have all been superb, everyone of you has offered a level of customer service and care that has gone way beyond the â‚€‚Ëœnorm'.
The team are unfailingly polite, helpful, friendly and have bent over backwards to support us in the sale and purchase of our new home. Without exception you have all been totally proactive and professional in every way. You are all a credit to Mackendrick Norcott'.
Mackendrick Norcott and the team, in our opinion, are the best estate agent in this area. We believe one of the most important virtues of an estate agent is the ability to actually sell houses, rather than put property details in a window and expect the house to sell itself and sell our house you did Charlotte, I think within literally a few days and also at that time sold another one of our family member's homes within hours of stepping off a plane!
Your expertise and knowledge on the housing market coupled with the customer support and personal touches from Chrisanthi, Rebecca and Sheryl, whether taking pictures, sorting contracts, finding solicitors, removal companies, livery yards to move our horses and simply always being on the end of the phone made what we all know as one of life's most stressful situations much easier.
We cannot praise the team highly enough. We have been recommending you to others and will continue to do so.
A huge thank you to you all.
Mr and Mrs P J Daly
It is unusual for us to write a letter of thanks, however on this occasion the highest praises are due to you and your team.
â‚€‚ËœOur adventure together commenced in October 2015 and what a journey it has been! From the moment your team stepped through our door we were â‚€‚Ëœsafe' in the arms of simply â‚€‚Ëœthe best estate agent' and to let you all know now - you put your competitors to shame!
You have all been superb, everyone of you has offered a level of customer service and care that has gone way beyond the â‚€‚Ëœnorm'.
The team are unfailingly polite, helpful, friendly and have bent over backwards to support us in the sale and purchase of our new home. Without exception you have all been totally proactive and professional in every way. You are all a credit to Mackendrick Norcott'.
Mackendrick Norcott and the team, in our opinion, are the best estate agent in this area. We believe one of the most important virtues of an estate agent is the ability to actually sell houses, rather than put property details in a window and expect the house to sell itself and sell our house you did Charlotte, I think within literally a few days and also at that time sold another one of our family member's homes within hours of stepping off a plane!
Your expertise and knowledge on the housing market coupled with the customer support and personal touches from Chrisanthi, Rebecca and Sheryl, whether taking pictures, sorting contracts, finding solicitors, removal companies, livery yards to move our horses and simply always being on the end of the phone made what we all know as one of life's most stressful situations much easier.
We cannot praise the team highly enough. We have been recommending you to others and will continue to do so.
A huge thank you to you all.
Mr and Mrs P J Daly
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
21st Apr 2016
reviewed by 'Mr'
20th May 2014
reviewed by 'Paul'
17th Mar 2014
reviewed by 'Michael'
14th Feb 2014
reviewed by 'Katie'
18th Jan 2013
reviewed by 'MBC'
Opening Hours
Address
Mackendrick Norcott
10 High Street
Winterbourne,Bristol
South Gloucestershire
BS36 1JN
01454 772468
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £350,000 | £350,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 1 | 3 | 0 | 1 | 0 | 1 | 0 |
Areas covered
- BS36
- BS37
- BS34
- BS32
- BS16
- GL12
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Apr 21,2016
Apr 21,2016
0
people found
this helpful
this helpful
Dear Stuart,
It is unusual for us to write a letter of thanks, however on this occasion the highest praises are due to you and your team.
â‚€‚ËœOur adventure together commenced in October 2015 and what a journey it has been! From the moment your team ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
May 20,2014
May 20,2014
0
people found
this helpful
this helpful
The whole selling experience was much less stressful than I remember from last last house sale. Right from the start when I instructed them, the particulars brochure was professionally prepared and issued and of course the house listed on the website. Almost immediately there was ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 17,2014
Mar 17,2014
0
people found
this helpful
this helpful
We moved to USA some years ago and recently sold our long time family home through Mackendrick Norcott. From the moment we instructed them they were absolutely professional and their help and advice was invaluable. The entire sales process was handled for us while we ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 14,2014
Feb 14,2014
0
people found
this helpful
this helpful
Dear Charlotte and Stuart and the team!
Thank you for your hard work and persistance with my house purchase. My husband and I are very happy in our new home!...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 18,2013
Jan 18,2013
0
people found
this helpful
this helpful
We recently bought a house that was being sold by Mackendrick Norcott and we were very impressed with their service. They were quick to respond to any queries and helped a lot to ensure our purchase went smoothly. They also managed the chain well....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 06,2012
Oct 06,2012
2
people found
this helpful
this helpful
As a Landlord I have found this agency outstanding in their advice and professionalism when letting my properties. I have used them over the past five years and they are always ready and willing to help in any way they can. Recently they have been ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 21, 2013
View all comments
(1)
Thank you for your kind comments, it is nice to be appreciated.
Sandra MacKendrick ...
Jul 26,2012
Jul 26,2012
4
people found
this helpful
this helpful
I had a very large number of issues with this letting agency, as a tenant.
Upon arriving to view and sign for the property, I was told that the deposit must, and would, be placed into the government protection scheme. I was given a leaflet ...
read full review
read full review
What agent could do to change your mind?
Try to be honest and up-front with tenants. If this review dissuades a single person from using your services, it's entirely possible it will negate the money that you clawed from me, so think more about your reputation. Consider being much politer in communication and more understanding. Imagine if you'd not tried to scam me, I'd probably be writing a 5 star review and recommending you to friends. Underhanded tactics like charging an extortionate fee for a reference might net you some short term profit, but it's going to put people off in the long term through word of mouth and reviews. If someone does take you to court, many of the practices above violate the terms of the organisations you belong to (believe me, I read all of their guidelines thoroughly when compiling data to take you to court), and a copy of the court results sent to them through their official complaints channel could possibly result in losing these statuses.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Oct 20, 2013
View all comments
(4)
This agent has a reputation for ripping off tenants with their deposit. You're lucky they didn't. Have the lot! People like these give letting agents a bad name. You have my sympathy, avoid at all costs. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:42 AM 24/02/2016 by Sheryl Corrish
