“From the moment we met Tim from Balgores, considering the ......”
5 Star Review
Apr 20,2016
By:
'Annie'
Apr 20,2016
Branch: Basildon, 28 Southernhay
Services: Sales (as a Vendor)
Sold price: £230000
Would you recommend?: Yes
Postcode: SS16
Branch: Basildon, 28 Southernhay
Sales (as a Vendor)
Sold price: £230000
Postcode: SS16
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From the moment we met Tim from Balgores, considering the use of another Agent was out of the question. The appraisal valuation was thorough; Tim talked to us about our home, the sales trends within the area and provided informative advice which helped us make an informed decision as to whether to sell, rent or take no action. As such, we marketed our house with Balgores in November 2015 and a sale was negotiated within weeks. We were kept informed throughout the process and found Tim to be approachable, honest and supportive.
Due to us being part of a chain, we encountered delays and difficulties however our Sales Progressor (Sarah) was extremely proactive in her attempts to enhance our sale and develop our purchase. We were kept informed upon each and every step of the process, our expectations were duly managed and we always gained a swift response in the event that we instigated a query.
Sarah remained supportive throughout the difficulties and delays sustained as a result of individuals further up the chain, always cheerful, always positive and always eager to manage our expectations, keep us informed and recommend alternative approaches.
We can't thank Sarah enough for her assistance throughout. We must also recognise the efforts applied by the Balgores Basildon Team as a whole who were courteous, helpful, informative, supportive and always fulfilled their promises. Sarah and the team made the experience far more positive and we are now due to complete on both our sale and purchase within the next few days. Had it not been for Balgores and Sarah's determination in pursuing the other parties to develop our case, I am positive that we would still be waiting to exchange.
Thank-you Balgores Basildon! You have been utterly amazing and we can not thank you enough for the hours of hard work you have put into helping us throughout this stressful time.
Comment on agent fees
The fee's applied were fare with Tim agreeing a tiered approach. tim was eager to be both fair and competitive within the current market.
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