Feb 09,2012
By: 'J D'
Feb 09,2012
11 people found
this helpful
They wer absolutely useless and didn`t manage to set up a direct debit properly. Even thouh I phoned in advance to double check and they said it was ok. I had to phone them 3 times afterwards to tell them the money hadn`t come out of my account and ended up paying by card! Bare in mind, the wanted money of me and I had to phone all the time to tell them they hadn`t got it!
They never replied to emails or phoned back. Apart from accusing me I hadn`t paid the full amount, even though I had. They then later appologised by text...
Custumer service from the finance department is very very poor. I had the impression they didn`t know what they were doing!
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Braemore Sales & Lettings

92 Morningside Road Edinburgh
City of Edinburgh
EH10 4BY


Opening hours

Book FREE Valuation

Branch - Morningside Edinburgh, Edinburgh, EH10