“I found that not always was I kept up to ......”
4 Star Review
Feb 09,2012
By:
'Kaylee'
Feb 09,2012
Branch: Aldershot, 167 Victoria Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Branch: Aldershot, 167 Victoria Road
Lettings (as a Tenant)
Postcode:
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I found that not always was I kept up to date with proceedings leaving me to contact Romans to find out where in the process we were. Knowing the effort needed to process admin work, I believe the £400 admin fee was very extensive. Also the inventory and landlords contract signed took 3 weeks to get back to us.
Apart from these negatives, I was always able to reach someone for queries; even leaving voicemails, calls were returned promptly. Staff were very friendly and made my partner and I feel very welcome on visiting the office in Aldershot. Dan Dugay was very professional and made the process easy for us.
To conclude, I would recommend Romans to friends that wanted to rent, and am very pleased with the property we are renting.
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