“W&R are firmly of the opinion that their job ......”
1 Star Review
Jul 19,2016
By:
'LauraC'
Jul 19,2016
Branch: Birmingham, 4a Albany Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: B13
Branch: Birmingham, 4a Albany Road
Sales (as a Vendor)
Postcode: B13
14
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W&R are firmly of the opinion that their job is done once you have accepted an offer on your property. They certainly didn't see the sale through to completion - they expect you to manage your own sale, to the extent that my solicitor commented Your estate agent should be doing this. Katie and Eamonn both explicitly stated that their interest is minimal after you've accepted an offer, as they've fulfilled their contractual obligations.
They lost the keys to my property and had given them to the wrong person, they rarely bothered keeping up to date on sale progress (at one point Katie even asked me if the buyer had pulled out?!), they ask you what to say to the buyer's solicitor, and refute any suggestion that you're unhappy with their service - email exchanges with them are like talking to a well-cemented brick wall. Didn't even contact me upon completion, other than to send an invoice of course!
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