“The agency is extremely unorganised and it is impossible to ......”
1 Star Review
Apr 15,2016
By:
'MLT'
Apr 15,2016
Branch: London, 471 Bethnal Green Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E3
Branch: London, 471 Bethnal Green Road
Lettings (as a Tenant)
Postcode: E3
2
people found
this helpful
The agency is extremely unorganised and it is impossible to get correct information in time. As a tenant I've had to deal with them multiple times in the past and my experience has been bad throughout. From 3 monthly check-ups without prior notice to being told several times I will receive a callback which never happened, emails that just get ignored, wrong information again and again and ridiculous fees for non-existing service, maybe they're nice if they want you to buy a house but in any other case they're terrible.
What agent could do to change your mind?
They are not exactly cheap. Although there are probably more expensive agents out there, with this one you can ask how much you want, you'll only know how much you actually have to pay when it's already too late to change your mind.
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Comment on agent fees
They are not exactly cheap. Although there are probably more expensive agents out there, with this one you can ask how much you want, you'll only know how much you actually have to pay when it's already too late to change your mind.
2
people found
this helpful
Was this helpful?
Yes
I am extremely disappointed to read of your dissatisfaction. I would be most grateful if you would email me directly your property address and contact details so that I may investigate this in more detail. Your comments are exceptionally rare thankfully, but we take any form of criticism seriously.
Regards
Keith Cross
Operations Director
Spencers Property Services
[email protected]