“My Husband and I booked a viewing to see a ......”
1 Star Review
Apr 15,2016
By:
'Dissappinted'
Apr 15,2016
Branch: Manchester, 214 Monton Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: M68P
Branch: Manchester, 214 Monton Road
Lettings (Prospective customer)
Postcode: M68P
3
people found
this helpful
My Husband and I booked a viewing to see a property in Manchester through Right Move. We arrived at the property and the Agent showed us around the property, where we asked all the questions we needed to regarding the property, which we were so excited and happy about, it was an absolutely fantastic property, and almost too good to be true!!! We were asked to pay a Joint Reference Fee of £280.00 and were informed of all the documents needed to be sent to their offices. That same day we paid over the required fee and as sent all the required documents to Allison&Co. 2 days later after arriving back in London. We informed our Agent that time was of the essence and that we needed to move in within 2 weeks as our current lease would expire by then. We never thought it would be a problem as the advert on RightMove indicated that the property is available immediately. Well....2 weeks came and went, we moved out of our rental property in London and set off on the trains to Manchester. A day after arriving here, we called Allison&Co to check up on our Referencing, only to find out they now required more documents to complete the referencing process which was not conveyed to Us for almost 2 Weeks and that they had only sent off all the information to be referenced after we had already arrived in Manchester ready to move in and expecting their efficiency to be quicker than 2 weeks to require 1 piece of information!!! We are spending £80.00 a night for a hotel for the next 6 days totaling £480.00, and who knows how longer it will take and cost us!!! Their lack of professionalism is pricing us out of the property that their own Agency is trying to Rent US. Clearly this company is not in the correct industry!
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