0% lettings valuation accuracy
0% lettings fee satisfaction
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Feb 07,2012
Feb 07,2012
9
people found
this helpful
this helpful
I was really misled by these agents - when signing a 6-month contract, they assured it was a formality and it would be definitely renewed. I furnished it, enrolled my son in a local school. Then, a week before Christmas, they send a letter saying that they won't renew it (certainly not due to non-payment as my rent was paid by standing order). They have now re-advertised the property for more money! I had to find another property over the Christmas period and have now moved - Northwood are now bombarding me with threatening e-mails because I moved out before end of the tenancy.
Some of their staff are extremely rude - for example, when I phoned the office to enquire after my numerous unanswered e-mails and messages about the broken tap and a leaking 20-year old fridge, she answered "What now?"!!!
They have absolutely no interest in maintaining the properties. Even before I moved in, they failed to get rid of a wasps' nest above the door even though the neighbour called them several times. In the end the neighbour paid for it to be removed himself! I waited 3 months (!!!) to get a hot water tap in the bathroom fixed (a problem, they admitted had already been brought to their attention by the previous tenant). And on and on it went.
They are very unprofessional and rude, I would never recommend anyone to use them.
Some of their staff are extremely rude - for example, when I phoned the office to enquire after my numerous unanswered e-mails and messages about the broken tap and a leaking 20-year old fridge, she answered "What now?"!!!
They have absolutely no interest in maintaining the properties. Even before I moved in, they failed to get rid of a wasps' nest above the door even though the neighbour called them several times. In the end the neighbour paid for it to be removed himself! I waited 3 months (!!!) to get a hot water tap in the bathroom fixed (a problem, they admitted had already been brought to their attention by the previous tenant). And on and on it went.
They are very unprofessional and rude, I would never recommend anyone to use them.
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Latest Reviews
6th Mar 2012
reviewed by 'MillyBert'
7th Feb 2012
reviewed by 'WarksAnnoyed'
Opening Hours
Address
Northwood
109 Warwick Street
Leamington Spa
Warwickshire
CV32 4QZ
01926 312403
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Mar 06,2012
Mar 06,2012
2
people found
this helpful
this helpful
Avoid.. 14 months of hell. Broken floor in main bedroom. issues with heating. had EHO out 4 times. Moveing out end of this month as mold is effecting our health now. only seems interested in getting the rent each month and not fixing any problems. The staff ...
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What agent could do to change your mind?
Fix the repairs and be less rudeto your customers. after all we are the ones paying our hard earned money to you.Attached Filesnbsp;
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Feb 07,2012
Feb 07,2012
9
people found
this helpful
this helpful
I was really misled by these agents - when signing a 6-month contract, they assured it was a formality and it would be definitely renewed. I furnished it, enrolled my son in a local school. Then, a week before Christmas, they send a letter saying ...
read full review
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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