“Would never use again. To make my life easier, here ......”
1 Star Review
Apr 08,2016
By:
'Never'
Apr 08,2016
Branch: Manchester, St Georges House, 56 Peter St
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: LE67
Branch: Manchester, St Georges House, 56 Peter St
Sales (as a Vendor)
Postcode: LE67
9
people found
this helpful
Would never use again. To make my life easier, here is a response to an email i have JUST received from them offering their services, 4 months after selling:
To Express Estate Agency,
In response to your email, "We first emailed you 250 days ago. Since then, we have sent you numerous emails."
I know you have sent me numerous emails. If you were as good as you claim to be, you would realise that I have already moved house. You should know this as I paid a small fortune to you for a less than adequate service. Our house was actually sold to a buyer brought to us by a previous estate agent but due to your "small print" we had to pay you. My husband spent day after day taking phone calls (during work hours) due to the fact that your staff didn't answer them. Even when you were left messages, no one bothered to call back. And as for the statement from your employee at the start "we can sell your house in 6 weeks", I didn't realise that meant for a price substantially lower than its true value. In fact, even though we were promised a feedback phone call once a fortnight, the only time we received a phone call from you was to advise us to reduce the price!! I actually think that had we not sold when we did, you would have advised us to sell it for half its original price. I don't plan on moving house again but if I do, I'll be sure not to use your service again.
Please remove me from your contact list as the "unsubscribe" option wont let me "unsubscribe". Not surprised.
Comment on agent fees
Acceptable if they provided the service they claim to.
I'm my case, price nowhere near reflected the service provided.
9
people found
this helpful
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