“Karen did not return telephone calls, important and exact information ......”
1 Star Review
Apr 12,2016
By:
'Mr'
Apr 12,2016
Branch: Huddersfield, 23 Market Place
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: HD6
Branch: Huddersfield, 23 Market Place
Sales (as a Buyer)
Postcode: HD6
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Karen did not return telephone calls, important and exact information was not always relayed to all the appropriate people ie: the other estate agents, the people in the bungalow we were buying were not given the confirmed actual agreed moving date. Other times she was never available to take calls, messages got lost. Karen was abrupt, short and definitely not telephone customer friendly when I did get to speak to her. Paperwork had wrong information on it.The former owners of the bungalow expressed the same frustration at Karen and Reeds Rains as we experienced. Selena however was very friendly and polite when we spoke to her on the phone, however we got the impression that no matter how many messages/info we ask Selena to pass onto Karen, Karen would just take no notice and continue to do things her own way regardless of efforts made. Reeds Rains in Huddersfield we would never have dealings with again, a complete poorly run estate agents..
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