“Do not go near this letting agent. The agent who ......”
1 Star Review
Apr 11,2016
By:
'matida1811'
Apr 11,2016
Branch: Manchester, Innovation Forum, Unit 107, 51 Frederick Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: M7
Branch: Manchester, Innovation Forum, Unit 107, 51 Frederick Road
Lettings (Prospective customer)
Postcode: M7
5
people found
this helpful
Do not go near this letting agent. The agent who showed us around the property seemed reasonable and understood our financial situation as students; this was in February 2016. He assured us that we could pay the remaining holding fee when our loan came in April and all we would have to part with was £100. The rental agreement duly came BUT they insisted they wanted the rest of the money within 7 days NOT in April as agreed by the rep. We tried to inform them of the conversation we had with their agent but they were not interested. We could not pay and therefore they kept our £100 each. They made £600 out of us!! We have written recorded delivery letters, emailed the branch and emailed the CE of the company. They have continually ignored us. Be warned - do not touch them and rent from a reputable agency not one that says anything to get a sale. I would give them zero stars but this is not possible.
What agent could do to change your mind?
If you are unable to pay the balance of the holding fee within 6/7 days, they will keep your deposit. BUT, you do not know this until you sign the rental agreement which they send to you AFTER you have paid your deposit
Attached Filesnbsp;
Comment on agent fees
If you are unable to pay the balance of the holding fee within 6/7 days, they will keep your deposit. BUT, you do not know this until you sign the rental agreement which they send to you AFTER you have paid your deposit
5
people found
this helpful
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