Feb 06,2012
Minithumbdown
By:
Feb 06,2012
10 people found
this helpful
My partner and I viewed a property with a view to letting, and fell in love with the house. The initial deposit was extremely steep, but we wanted it too much to let go. However, after telling 'Ellie' that we would be getting a loan to pay off the deposit, we were rang constantly to push us into paying a holding fee. We didn't want to do this until the loan was successful, but were still harassed. Upon recieving news that we would be getting a loan however, when we rang the branch to pay a deposit, we were told that the landlord doesn't want anyone putting a deposit down as he has someone viewing the property that he wants to take it. This now means we have to stop a loan before we get it, causing a lot of aggrevation, and time lost as we should have been told this (only 30 minutes before being told this, a colleague in the office rang us AGAIN to ask if we would pay the holding fee). Terrible communication, and attitude. We have also used them once before to view a property and were continually harassed then as well being misinformed of the property
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