“Initially Tom was communicative and seemed to keep us well ......”
3 Star Review
Mar 31,2016
By:
'Poor'
Mar 31,2016
Branch: Leyburn, Central Chambers, Market Place
Services: Sales (as a Vendor)
Sold price: £225
Would you recommend?: No
Postcode: DL8
Branch: Leyburn, Central Chambers, Market Place
Sales (as a Vendor)
Sold price: £225
Postcode: DL8
1
people found
this helpful
Initially Tom was communicative and seemed to keep us well informed.
However, throughout the transaction we formed the opinion that he was too friendly with the buyer and seemed to be in touch with them without passing on information to us.
We were very concerned that he arranged for the buyer to visit the property with 2 prospective letting agents without informing us or asking our permission.
After we informed him of our concerns we didn't receive any further updates and were very disappointed with the lack of communication.
Despite Tom's assurance that the buyer had a mortgage offer this proved wrong and it was 2 further weeks before one was received
We felt we were paying for the buyer to receive a service rather than ourselves.
Overall we were very disillusioned with the whole process even though the matter did proceed from offer to completion fairly quickly
What agent could do to change your mind?
Competitive but in view of our comments not good value
Attached Filesnbsp;
Comment on agent fees
Competitive but in view of our comments not good value
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